Teresa is a Consultant Clinical Psychologist in Occupational Health at Northumbria Healthcare NHS Trust. She has managed the Staff Psychology and Counselling Service there for the past 16 years and prior to this had many years of clinical experience working in primary care and mental health settings. Teresa specialises in interventions aimed at reducing stress and improving wellbeing in the workplace at an individual, team and organisational level. She co-ordinates a mediation/conflict resolution service for staff and is involved in a range of teaching and training programmes for managing stress and conflict in teams. Teresa has developed a successful resilience training programme for staff (based on a model of ACT- Acceptance and Commitment Therapy). The training has been evaluated with very positive results in terms of significant improvements in mental health for those who attend. The work has been recognised nationally as an example of good practice in the field of occupational health and wellbeing.